Terms

& Conditions
Terms and Conditions
Effective Date: January 1, 2022
Welcome to StarMichelle Co. By purchasing our digital products, you agree to the following terms and conditions. Please read them carefully before completing your purchase.
1. Our Products
We sell digital products designed to support online business owners, entrepreneurs, and creatives. Each product is clearly described on its respective product page, including the content, format, and intended use. Please review the description thoroughly before purchase to ensure it meets your needs.
2. Purchase Currency
All prices listed on our website are in USD (United States Dollar) unless otherwise noted.
3. Fulfillment Policy
Upon successful payment, you will receive instant access to your digital product. A download link or access details will be delivered directly to the email address you provide at checkout. If you do not receive your product within 30 minutes, please check your spam or junk folder.
For assistance, contact us at help@starmichelleco.com
Order Processing & Delivery
All digital products purchased through our website are delivered instantly via email after successful payment. Once your payment has been processed:
-
You will receive a confirmation email with your product download link or access instructions.
-
Delivery is immediate, and in most cases, you should receive your product within 5–10 minutes.
-
Please check your spam or junk folders if you do not see the email in your inbox.
If you do not receive your product within 30 minutes, please contact us at help@starmichelleco.com and include your full name, order number, and product name. We will ensure your product is successfully delivered.
Refunds
Due to the nature of our products being digital and instantly accessible, all sales are final and non-refundable. We encourage all customers to carefully review product descriptions before making a purchase.
Returns & Cancellations
-
We do not accept returns for any digital products.
-
Since access is provided immediately, cancellations are not possible once payment has been processed.
4. Refund Policy
All sales are final. Due to the nature of digital products, we do not offer refunds or exchanges. Once a product has been delivered, it cannot be returned or refunded. Please be sure of your purchase before completing the transaction.
5. Customer Support
We are here to help! If you have any questions or require support with accessing your product, please contact us at help@starmichelleco.com. Our support team is available Monday through Friday and typically responds within 24–48 business hours.
6. Legal Restrictions
Our digital products are for personal or business use only and may not be resold, redistributed, or shared without prior written permission. Unauthorized use of any product or content violates our intellectual property rights and may result in legal action.
7. Privacy Policy
We respect your privacy. Your personal and payment information is processed securely through our payment provider, Stripe. For more details on how we collect, use, and protect your information, please refer to our Privacy Policy.
8. Security
Our website is SSL encrypted to ensure secure transmission of your data. We comply with PCI DSS (Payment Card Industry Data Security Standards), and your payment details are never stored on our servers.
9. Business Address
StarMichelle Co.
1445 Woodmont Ln NW #4494
Atlanta, GA 30318
United States
10. Contact Information
For any questions, please contact us directly:
📧 Email: help@starmichelleco.com